Gold Standards Framework

Willan House was accredited with the ‘Gold Standard Framework for Care Homes’ in 2015. This award is re-evaluated every three years and we have recently (2019) achieved our Quality Hallmark Award at the ‘Platinum’ level. The Gold Standards Framework is a National award.

Privately Owned Residential Care Home

The owners of Willan House are John and Christine Shiers. Our ethos is to run the care home as a home and not an institution. Some of our resident’s family members have said that Willan House is a ‘big family house’ and that’s exactly what we’re aiming for.

Visiting – Covid 19 Restrictions

Due to the Covid 19 situation, visiting is by appointment only with up to five named visitors able to have close contact visits. This is in line with local/national government guidance. Please contact us for up-to-date information.

Staff

We have a highly trained and dedicated team who are on hand for our residents 24 hours a day every day. In addition to the care staff there is a trained housekeeper. Activities are provided by Val who is a trained activity coordinator affectionately named ‘Actival’.

Food

We provide high quality food cooked from scratch every day. In the kitchen are two cooks who are both fully trained. The kitchen has the highest rating from the food hygiene inspectors at 5 Stars (Feb 2019).

A Homely Environment

We usually have a high occupancy with residents often coming to us through local reputation and recommendations. Our friendly and committed team provides compassionate care to our residents in a safe and stimulating homely environment.

A Welcoming 'Gold Standard' Home

Our home is surrounded by lovely gardens in the picturesque countryside of Lincolnshire.
We are fully registered and have a rating from the Care Quality Commission (CQC) (Feb 2019) as ‘Good’ in all areas.

16 single rooms and 2 double rooms

Many including en-suite facilities

Registered for 20 residents

Covering health conditions such as 'end of life care' and dementia

Our biggest priority is to provide high quality care and making sure our residents are as comfortable as possible.

Reviews

Take a look at how people have reviewed our wonderful care

My Grandmother has been a resident of Willan House for the last few years and unfortunately passed this week.

The staff provided incredible care to her throughout her stay and were so welcoming to us, particularly over her final weeks. They are empathetic, kind and very knowledgeable about their residents. The decades of experience show in not only skill and competence, but bedside manner also.

Willan House has made me feel more secure about my friends, family and myself reaching those later years because I now know there are retirement communities out there that show their residents the respect and care they deserve and go above and beyond!

Sam F (Grandson of Resident)

My mother in law has been a resident of Willan House for over two years now and the level of care given to her by the staff I would say is outstanding, their approach being friendly without being patronising with everything being done to make the residents feel as though they at home rather than in a home.

Activities are organised scaled to the individual resident's abilities, the rooms are comfortable and clean and the meals are of good quality but perhaps most importantly whenever I have visited I have found the atmosphere to be happy and relaxed which is no small achievement on the staff's part given the amount of care on offer to residents.

I would not hesitate to recommend Willan House to others for the care of their own loved ones.

Andrew S (Son-in-law of Resident)

If your loved one is not able to care for themselves in their own home Willan House is the best next thing! The care is wonderful - all the staff are lovely and really look after the residents so well in every way.

My Mum has dementia so we wanted to make sure she was somewhere that we didn’t need to worry about and to know that she was being well looked after and Willan House is just that! A home from home filled with lovely caring staff.

It has been so reassuring knowing that she was in such safe hands when we were unable to see her as often as would have liked to. I would have no hesitation in recommending the home to other families currently looking for somewhere for their loved ones to go if they require full-time care.

Jo K (Daughter of Resident)

Our awards and accolades

Our proud wall of achievements at Willan House

Top 20 care homes in 2019 and 2020

(www.carehome.co.uk)

Gold Standard Framework for Care Homes 2015

4.7 star rating on Google

4.9 star rating with www.carehome.co.uk

Get in touch

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