Willan House
Stainfield
Stainfield
Lincolnshire
LN8 5JL
Tel : 01526 398785
Email : info@willanhouse.co.uk
Willan House is located in the ancient hamlet of Stainfield, 3 miles from Bardney and 3 miles from Wragby in Lincolnshire. We are conveniently located for Lincoln (10 miles to the west) and Horncastle (10 miles to the east) and all these locations offer services that we are able to use.
Residents are normally registered with a GP Practice in either Wragby or Bardney. A District Nurse team covers both areas and works alongside the GP’s and will attend any resident who requires nursing attention.
Willan House is registered for up to 10 residents with dementia. We have developed skills in caring for residents with dementia and use training developed by the Alzheimer’s society to ensure our residents are cared for individually.
We are also able to provide day care for residents, with the flexibility needed to offer genuine support for families. Contact us to discuss the possibilities.
Willan House CSCI Inspection reports are available at http://www.csci.org.uk
Complaints
John and Christine want to hear of any problems you may have with any aspect of staying at Willan House. The full policy is available in the hallway at all times. Should you be dissatisfied with response to your concerns then you can refer the complaint to the Commission for Social Care Inspection at http://www.csci.org.uk or
Central Registration
Compliance and Issues Team
CPC1
Capital Park
Fulbourn
Cambridge
CB21 5XE
Tel: 01223 771 300
Fax:01223 771 397
Comments/Acknowledgements
Read some of the testimonials received from families and friends. The originals can be seen at Willan House.
Dear John and Christine
I am writing to thank you on behalf of myself and my sister to thank you for the holiday you arranged for my mother. The visit tio Ingoldmells for a short break did my mother the world of good. she told us the accommodation was really nice. thank you from all the famil (DS:June 2007)
Thank you for the care given to my auntie by you and your staff last week. Her visit has certainly changed her attitude towards care homes (LS: 2007.respite care)
To all the staff at Willan House
I would just like to say a huge thank you to all of you. I only hope you know how much you all mean to the residents - a little hug, kiss or touch to them means so much. Your kindness and patience means so much to them and all their families. You are all the best kind of folks (ES:July 2007. long term care)
Dear John and Christine
Thank you for the photograph. It is really heart-warming to see her look like her old self. (JH:Aug 2007.by email)
To: Christine, John and all the staff
We both want to thank you for all the loving care and attention you have given to Mum during her stay at Willan House. It is wonderful to see how much she has improved in your care-we will never forget your kindness. If any of you would like to call and see mum at anytime, you will be very welcome. (MA and EL:Nov 2007. short term care)
I have not seen my mother so healthy, mobile and happy for 14 years. (KE: Nov 2007. Care plan review)
The first time I visited Willan House I was struck by the warm, happy and friendly-indeed loving - atmosphere throughout the home...it is not only the obvious things...such as help with walking, she is gently helped along at her own pace no matter how long it takes. Recently I walked in to find two carers asking each resident which flowers and vegetables should be grown in the garden this year, and it is these things which make residents feel part of a family and a home, which makes Willan House so special. (LB:March 2008)
